Shipping & Returns
All orders are despatched from our warehouse based in Melbourne and include tracking.
Any order received Monday to Friday prior to 12pm we will endeavour to send the same day.
If you have any concerns regarding delivery, please do not hesitate to contact us.
Delivery Fees
Australia
We offer free shipping Australia wide on all orders over $100
For orders under $100 we offer a flat rate delivery fee of $10 Australia Wide
International
We offer free international shipping on all orders over $150
For orders under $150 we offer a flat rate delivery fee of $25 World Wide
Some international orders may incur an additional customs duties/tax charges payable by the receiver
Delivery Timeframes
Australia
3-7 working days
1-3 working days
International
Approximately 5-7 working days, depending on the destination
Gift Cards
Earlybirds Gift Vouchers are delivered either electronically via the nominated email address or sent via post. Both options can be selected when adding the selected Gift Voucher to your cart.
Gift Cards are valid for 3 years from the date of issue and can only be used for online purchases at www.earlybirds.com.au
If you would like to buy something at a lesser value than the voucher, the voucher retains the unused value and may be used at a later date. If your purchase is greater than your voucher you can pay the balance of the item using a credit card.
Returns & Exchanges
Earlybirds will happily exchange any full priced item or refund your money providing the item is returned to us within 14 days in its original condition and packaging with tags still attached.
Refund Conditions
Garments must be received by Earlybirds within 14 days of receiving your order
Goods can be returned or exchanged as long as they have not been worn, damaged or packaging tampered with and tags are still attached. Garments will not be accepted worn, washed or damaged.
Unfortunately we cannot offer a refund on sale items
Returns will only be accepted if originally purchased from www.earlybirds.com.au
Refund Process
Please contact us to discuss any returns or exchanges prior to posting any items back to us